COOKIES POLICY
Corporate Shadows Pty Ltd t/a ComSafe ABN 65 051 956 319
Effective date: 7 December 2025
Last updated: 7 December 2025
This Cookie Policy explains how Corporate Shadows Pty Ltd t/a ComSafe (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website www.comsafe.org (the “Website”). We are required under Australian law (including the Privacy Act 1988 (Cth)) to provide clear information about cookies and obtain consent where necessary.
1. What are cookies?
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work properly, improve user experience, provide analytics, and deliver personalised advertising. We also use other similar technologies such as pixels, local storage, and software development kits (SDKs).
2. Types of cookies we use
| Category | Purpose | Examples of providers / tools | Duration | Consent required? |
|---|---|---|---|---|
| Strictly Necessary | Essential for the website to function (e.g., shopping cart, checkout, security) | Our own session cookies, payment gateway cookies (Stripe, PayPal) | Session or up to 12 months | No (exempt under Australian law) |
| Performance / Analytics | Understand how visitors use the site (pages visited, bounce rate, etc.) | Google Analytics, Microsoft Clarity, Hotjar | Up to 24 months | Yes |
| Functionality | Remember your preferences (language, currency, saved items) | Our own cookies, Shopify (if used) | Up to 12 months | Yes |
| Marketing / Advertising | Show you relevant ads on our site and elsewhere (retargeting) | Meta Pixel, Google Ads, TikTok Pixel, Klaviyo | Up to 24 months | Yes |
3. Specific third-party cookies you may encounter
| Third party | Purpose | Privacy policy link |
|---|---|---|
| Google Analytics | Website usage analytics | https://policies.google.com/privacy |
| Meta Pixel | Facebook/Instagram advertising & analytics | https://www.facebook.com/privacy/policy |
| Stripe / PayPal | Secure payment processing | https://stripe.com/au/privacy │ https://www.paypal.com/au/legalhub/privacy-full |
| Klaviyo | Email marketing & on-site behaviour tracking | https://www.klaviyo.com/legal/privacy-policy |
| TikTok Pixel | Advertising | https://www.tiktok.com/legal/page/row/privacy-policy/en |
4. How to manage or reject cookiesWhen you first visit our website, you will see a cookie consent banner that lets you:
- Accept all cookies
- Reject non-essential cookies
- Open preferences and choose which categories to allow
You can change your choices at any time by clicking the “Cookie Preferences” or “Manage Cookies” link in the website footer.You can also control cookies through your browser settings. Most browsers allow you to:
- View active cookies
- Block third-party cookies
- Delete cookies
- Block all cookies (note: this may stop parts of the site, including checkout, from working)
Links to popular browsers:
Chrome │ Firefox │ Safari │ Edge
5. Do Not Track (DNT) signals
We currently do not respond to browser “Do Not Track” signals because there is no consistent industry standard.
6. Changes to this Cookie Policy
We may update this policy from time to time. Changes will be posted here with a new “Last updated” date.
7. Contact us
If you have questions about this Cookie Policy, please contact:
Privacy Officer
Email: privacy@comsafe.org
Phone: 1300 720 800